Privacy Policy

Introduction

At aiinterview.io, we take your privacy seriously. We are committed to protecting your personal information and using it responsibly. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We collect information from you in a variety of ways when you use our website and services, including:

• Personal Information: This may include your name, email address, phone number, company name, job title, and other contact information that you provide when you register for an account, use our services, or contact us for support.
• Usage Data: We collect information about how you use our website and services, such as the pages you visit, the features you use, the time you spend on our platform, and your search queries. This data is collected automatically through cookies and other tracking technologies.
• AI Interview Data: When you use our AI interviewer, we collect data about your interactions with the interviewer, such as your responses to questions, your facial expressions, vocal inflections, and overall performance. This data is used to improve the accuracy and effectiveness of the interviewer.
• Device Information: We collect information about the device you use to access our website and services, such as your device type, operating system, browser type, IP address, and unique device identifiers.

2. How We Use Your Information

We use your information to:

• Provide and improve our services: We use your information to operate and maintain our website and services, to provide you with the features and functionality you request, and to personalize your experience.
• Send you important information: We may use your email address to send you important information about our services, such as updates, security alerts, support messages, and promotional offers (with your consent).
• Improve our AI interviewer: We use the data collected from your interactions with aiinterview.io to improve the accuracy and effectiveness of the interviewer, develop new features, and personalize the interview experience for future users.
• Analyze and aggregate data: We may anonymize and aggregate your information for research purposes and to improve our services.

3. How We Share Your Information

We will not share your personal information with third parties without your consent, except in the following limited circumstances:

• Service Providers: We may share your information with service providers who help us operate and maintain our website and services, such as data storage providers, analytics providers, and payment processors. These service providers are obligated to protect your information and use it only for the purposes we have specified.
• Legal Requirements: We may disclose your information if we are required to do so by law, such as in response to a court order or subpoena.
• Merger or Acquisition: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. How We Store Your Information

We store your information on secure servers located in the United States. We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

5. Your Choices

You have choices about your information. You can:

• Access and update your information: You can access and update your personal information through your account settings.
• Opt out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
• Delete your account: You can delete your account at any time by contacting us.

6. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us and we will delete it from our records.

7. International Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. By using our website and services, you consent to the transfer of your information to these countries.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Address: Subhash Nagar, Near, Binod Bihari University, Hirak Road, Bhelatand, Dhanbad, Jharkhand, 826004.

10. Additional Information

This Privacy Policy applies to your use of our website and services. It does not apply to any information collected by third party payment services that we use e.g. Stripe, Razorpay.